{"id":7090,"date":"2026-03-10T10:23:00","date_gmt":"2026-03-10T10:23:00","guid":{"rendered":"http:\/\/192.168.178.100:65530\/?page_id=7090"},"modified":"2026-05-21T20:05:39","modified_gmt":"2026-05-21T18:05:39","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.arcadiacompany.it\/fr\/privacy-policy\/","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"<h2 id=\"h-informativa-sul-trattamento-dei-dati-personali-art-13-14-reg-ue-2016-679\" class=\"wp-block-heading\">INFORMATION SUR LE TRAITEMENT DES DONN\u00c9ES PERSONNELLES (Art. 13-14 du RGPD UE 2016\/679)<\/h2>\n\n\n\n<h3 id=\"h-1-titolare-del-trattamento\" class=\"wp-block-heading\">1. RESPONSABLE DU TRAITEMENT<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Le responsable de traitement est Arcadia Company, dont le si\u00e8ge social est situ\u00e9 Piazza Don Mapelli 60, 20099 Sesto San Giovanni (MI), num\u00e9ro de TVA 09758380969.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Email : info@arcadiacompany.it<\/li>\n\n\n\n<li>Courriel certifi\u00e9 : arcadiacompany@pec.it<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">(Il est pr\u00e9cis\u00e9 qu'aucun D\u00e9l\u00e9gu\u00e9 \u00e0 la Protection des Donn\u00e9es \u2013 DPO \u2013 n'est en fonction).<\/p>\n\n\n\n<h3 id=\"h-2-tipologia-di-dati-raccolti-e-finalita\" class=\"wp-block-heading\">2. TYPES DE DONN\u00c9ES RECUEILLIES ET FINALIT\u00c9S<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Le Titulaire collecte et traite les donn\u00e9es suivantes :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Coordonn\u00e9es : nom, pr\u00e9nom, adresse e-mail, num\u00e9ro de t\u00e9l\u00e9phone\/portable, communiqu\u00e9s volontairement via le formulaire de contact pour demander des informations ou des devis concernant les services d\u2019enqu\u00eate et de s\u00e9curit\u00e9.<\/li>\n\n\n\n<li>Donn\u00e9es de navigation et g\u00e9olocalisation : collect\u00e9es via Google Analytics \u00e0 des fins statistiques et d'optimisation du site.<\/li>\n\n\n\n<li>Contenu des conversations (chatbot) : textes et saisies de l'utilisateur dans l'interface d'assistance virtuelle bas\u00e9e sur l'intelligence artificielle.<\/li>\n<\/ul>\n\n\n\n<h3 id=\"h-3-base-giuridica-del-trattamento\" class=\"wp-block-heading\">3. BASE JURIDIQUE DU TRAITEMENT<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Ex\u00e9cution de mesures pr\u00e9contractuelles : Pour r\u00e9pondre aux demandes transmises via formulaire (Art. 6.1.b RGPD).<\/li>\n\n\n\n<li>Int\u00e9r\u00eat l\u00e9gitime : pour la surveillance de la s\u00e9curit\u00e9 du site et l\u2019am\u00e9lioration technique des r\u00e9ponses fournies par l\u2019IA (Art. 6.1.f du RGPD).<\/li>\n\n\n\n<li>Consentement de la personne concern\u00e9e : Pour la collecte des donn\u00e9es de g\u00e9olocalisation et des cookies analytiques (Art. 6.1.a RGPD).<\/li>\n<\/ol>\n\n\n\n<h3 id=\"h-4-sezione-ai-trattamento-dati-on-premise-e-anonimizzazione\" class=\"wp-block-heading\">4. SECTION IA : TRAITEMENT DES DONN\u00c9ES \u00ab ON-PREMISE \u00bb ET ANONYMISATION<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Conform\u00e9ment \u00e0 l'EU AI Act, l'utilisateur est inform\u00e9 que ce site utilise un syst\u00e8me d'Intelligence Artificielle bas\u00e9 sur des mod\u00e8les LLM (Large Language Models).<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Souverainet\u00e9 des donn\u00e9es : Le mod\u00e8le LLM est enti\u00e8rement h\u00e9berg\u00e9 sur les serveurs propri\u00e9taires d'Arcadia Company, situ\u00e9s dans ses locaux. Aucune donn\u00e9e saisie dans le chat n'est transmise \u00e0 des tiers ni utilis\u00e9e pour entra\u00eener des mod\u00e8les externes.<\/li>\n\n\n\n<li>Anonymisation native : Le syst\u00e8me enregistre uniquement le contenu textuel de la conversation. Aucune association technique (adresse IP ou identifiant de session) entre l'utilisateur et le texte saisi n'est conserv\u00e9e.<\/li>\n\n\n\n<li>Logique du traitement : L'IA traite les demandes pour fournir une assistance imm\u00e9diate, mais elle n'adopte pas de d\u00e9cisions automatis\u00e9es produisant des effets juridiques (conform\u00e9ment \u00e0 l'Art. 22 du RGPD).<\/li>\n<\/ul>\n\n\n\n<h3 id=\"h-5-trasferimento-dati-extra-ue\" class=\"wp-block-heading\">5. TRANSFERT DE DONN\u00c9ES HORS UE<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c0 l\u2019exception de l\u2019IA (g\u00e9r\u00e9e en interne), l\u2019utilisation de Google Analytics peut entra\u00eener le transfert de m\u00e9tadonn\u00e9es de navigation vers des serveurs situ\u00e9s aux \u00c9tats-Unis. Ce transfert est encadr\u00e9 par le Data Privacy Framework ou les Clauses Contractuelles Types (SCC) afin de garantir un niveau de protection conforme aux normes europ\u00e9ennes.<\/p>\n\n\n\n<h3 id=\"h-6-periodo-di-conservazione-e-diritti-art-11-gdpr\" class=\"wp-block-heading\">6. P\u00c9RIODE DE CONSERVATION ET DROITS (Art. 11 RGPD)<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Donn\u00e9es du formulaire : conserv\u00e9es pendant la dur\u00e9e n\u00e9cessaire au traitement de la demande et pour r\u00e9pondre aux \u00e9ventuelles obligations l\u00e9gales.<\/li>\n\n\n\n<li>Donn\u00e9es du Chatbot : Les contenus sont conserv\u00e9s pendant une dur\u00e9e maximale de 24 mois \u00e0 des fins d'analyses techniques.<\/li>\n\n\n\n<li>Exercice des droits : Le titulaire peut demander l'acc\u00e8s, la rectification ou l'effacement de ses donn\u00e9es en adressant une communication \u00e0 info@arcadiacompany.it.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Note importante (Art. 11 RGPD) : \u00c9tant donn\u00e9 que les conversations avec le chatbot sont enregistr\u00e9es sous forme anonyme et que le Responsable de traitement ne peut identifier l\u2019auteur d\u2019un texte sp\u00e9cifique, les droits d\u2019effacement ou d\u2019acc\u00e8s \u00e0 ces contenus ne pourront \u00eatre exerc\u00e9s, sauf si l\u2019utilisateur fournit des \u00e9l\u00e9ments univoques permettant une identification certaine.<\/p>\n\n\n\n<h3 id=\"h-7-lista-cookie\" class=\"wp-block-heading\">7. LISTE DES COOKIES<\/h3>\n\n\n\t<table class=\"mcc-policy-table\">\n\t\t<thead>\n\t\t\t<tr>\n\t\t\t\t<th>Categoria<\/th>\n\t\t\t\t<th>Nom<\/th>\n\t\t\t\t<th>Fornitore<\/th>\n\t\t\t\t<th>Objet<\/th>\n\t\t\t\t<th>Dur\u00e9e<\/th>\n\t\t\t<\/tr>\n\t\t<\/thead>\n\t\t<tbody>\n\t\t\t\t\t<tr>\n\t\t\t\t<td data-label=\"Categoria\">Experts techniques<\/td>\n\t\t\t\t<td data-label=\"Nome\"><strong>acc\u00e8s_chat_autoris\u00e9<\/strong><\/td>\n\t\t\t\t<td data-label=\"Fornitore\">Propri\u00e9taire (site web)<\/td>\n\t\t\t\t<td data-label=\"Scopo\">Utilis\u00e9 pour la v\u00e9rification de l'\u00e2ge et le consentement relatif \u00e0 la protection des donn\u00e9es lors de l'utilisation de l'IA d'Arcadia Company<\/td>\n\t\t\t\t<td data-label=\"Durata\">1 mois<\/td>\n\t\t\t<\/tr>\n\t\t\t\t\t<tr>\n\t\t\t\t<td data-label=\"Categoria\">Profilage<\/td>\n\t\t\t\t<td data-label=\"Nome\"><strong>_ga<\/strong><\/td>\n\t\t\t\t<td data-label=\"Fornitore\">Google LLC<\/td>\n\t\t\t\t<td data-label=\"Scopo\">Utilis\u00e9 pour distinguer les utilisateurs uniques en attribuant un num\u00e9ro g\u00e9n\u00e9r\u00e9 de mani\u00e8re al\u00e9atoire comme identifiant client. Il sert \u00e0 calculer les donn\u00e9es relatives aux visiteurs, aux sessions et aux campagnes pour les rapports d'analyse du site.<\/td>\n\t\t\t\t<td data-label=\"Durata\">2 ans<\/td>\n\t\t\t<\/tr>\n\t\t\t\t\t<tr>\n\t\t\t\t<td data-label=\"Categoria\">Profilage<\/td>\n\t\t\t\t<td data-label=\"Nome\"><strong>_ga_PST9P57TL4<\/strong><\/td>\n\t\t\t\t<td data-label=\"Fornitore\">Google LLC<\/td>\n\t\t\t\t<td data-label=\"Scopo\">Utilis\u00e9 pour persister et maintenir l'\u00e9tat de la session de l'utilisateur lors de la navigation. Il collecte des donn\u00e9es statistiques sur l'interaction avec le site afin d'optimiser l'exp\u00e9rience de navigation.<\/td>\n\t\t\t\t<td data-label=\"Durata\">2 ans<\/td>\n\t\t\t<\/tr>\n\t\t\t\t\t<tr>\n\t\t\t\t<td data-label=\"Categoria\">Profilage<\/td>\n\t\t\t\t<td data-label=\"Nome\"><strong>_gcl_au<\/strong><\/td>\n\t\t\t\t<td data-label=\"Fornitore\">Google LLC<\/td>\n\t\t\t\t<td data-label=\"Scopo\">Elle collecte et enregistre les donn\u00e9es relatives aux clics sur les annonces publicitaires afin de suivre les conversions et l'efficacit\u00e9 des campagnes marketing Google Ads.<\/td>\n\t\t\t\t<td data-label=\"Durata\">3 mois<\/td>\n\t\t\t<\/tr>\n\t\t\t\t\t<tr>\n\t\t\t\t<td data-label=\"Categoria\">Profilage<\/td>\n\t\t\t\t<td data-label=\"Nome\"><strong>clic<\/strong><\/td>\n\t\t\t\t<td data-label=\"Fornitore\">Microsoft<\/td>\n\t\t\t\t<td data-label=\"Scopo\">Enregistrez l\u2019identifiant utilisateur unique de Microsoft Clarity ainsi que les pr\u00e9f\u00e9rences du navigateur sp\u00e9cifiques \u00e0 ce site. Cela garantit que les visites ult\u00e9rieures sur le m\u00eame site web soient attribu\u00e9es au m\u00eame identifiant utilisateur, permettant une analyse coh\u00e9rente du comportement dans le temps.<\/td>\n\t\t\t\t<td data-label=\"Durata\">1 an<\/td>\n\t\t\t<\/tr>\n\t\t\t\t\t<tr>\n\t\t\t\t<td data-label=\"Categoria\">Profilage<\/td>\n\t\t\t\t<td data-label=\"Nome\"><strong>ARCADIA COMPANY \u2013 D\u00c9TECTION ET NEUTRALISATION DES DISPOSITIFS D'\u00c9COUTE<\/strong><\/td>\n\t\t\t\t<td data-label=\"Fornitore\">Microsoft<\/td>\n\t\t\t\t<td data-label=\"Scopo\">Reliez les consultations de plusieurs pages par un utilisateur en un seul enregistrement de session dans Clarity. Cet outil permet de reconstituer le parcours de navigation de l'utilisateur et d'identifier d'\u00e9ventuels probl\u00e8mes d'utilisabilit\u00e9 ou erreurs survenus durant la session.<\/td>\n\t\t\t\t<td data-label=\"Durata\">24 heures sur 24<\/td>\n\t\t\t<\/tr>\n\t\t\t\t<\/tbody>\n\t<\/table>\n\t\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"#\" class=\"mcc-open-banner\">Cliquez ici pour modifier votre consentement concernant les cookies<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>INFORMATIVA SUL TRATTAMENTO DEI DATI PERSONALI (Art. 13-14 Reg. UE 2016\/679) 1. TITOLARE DEL TRATTAMENTO Il Titolare del trattamento \u00e8 Arcadia Company, con sede legale in Piazza Don Mapelli 60, 20099 Sesto San Giovanni (MI), P.IVA 09758380969. (Si specifica che non \u00e8 presente un Data Protection Officer &#8211; DPO). 2. TIPOLOGIA DI DATI RACCOLTI E [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":7243,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7090","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Privacy Policy | Arcadia Company<\/title>\n<meta name=\"description\" content=\"Privacy Policy e Cookie Policy di Arcadia Company\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy\" \/>\n<meta property=\"og:description\" content=\"Privacy Policy e Cookie Policy di Arcadia Company\" \/>\n<meta property=\"og:url\" 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